Ayco InnerCircle®

Corporate Case Study—3M: Thriving During Times of Change


In the wake of unprecedented changes brought on by the COVID-19 pandemic, the essential needs of society and means of production were upended almost overnight. Pivoting from producing office supplies and other products to manufacturing protective gear for frontline healthcare workers, 3M found a way not only to weather these unexpected changes, but to thrive. In this session, Veena Lakkundi, Chief Strategy Officer at 3M shares how her organization is navigating today’s uncharted territory with Joe Duran, Co-Head, Personal Financial Management Group, Goldman Sachs.


  • Thrown into the frontlines of the pandemic, 3M’s PPE and N95 mask production quadrupled in the span of one year
  • Strong corporate partnerships and resilient employees were key to achieving this feat
  • How the 120-year-old company adapted to modern, collaborative and flexible work models
  •  Employee personas developed to improve efficiencies and create the most desirable work model for the future
  • How George Floyd’s murder massively impacted the Minnesota-headquartered 3M’s approach to diversity & inclusion