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Special update: COVID-19 measures instituted at Ayco

Update 03.17.2020 2 MIN READ

There are a number of measures Ayco and Goldman Sachs are undertaking to support our clients and protect our people during the novel coronavirus (COVID-19) pandemic.

Supporting Clients

In this environment, Ayco advisors are ready to take action as clients' needs change, with support from Goldman Sachs' world-class network of technical resources. In times of uncertainty and downturn, the firm believes proximity to clients should increase, not decrease—albeit not physically.

The firm also has a number of digital tools clients can leverage to help ensure their experiences are seamless and efficient.

Business Continuity Planning (BCP)

Leaders from across the firm are assessing the potential impact of COVID-19 on a daily basis and carefully calibrating business operations accordingly. Longstanding and detailed business continuity plans ensure Ayco's operations continue without interruption. The firm’s teams across the country have been proactively testing these BCP procedures out of an abundance of caution and they are well-prepared to serve all stakeholders as conditions evolve.

"Social-distancing" measures are being implemented for Ayco associates across the country. During this time associates are fully equipped with the resources, technology and tools to work as normal to maintain the continuity of the firm's business and our ability to support clients.

Extensive measures have been taken to ensure that the assets clients have entrusted to Ayco continue to be managed in a rigorous and robust manner.

Travel and Events

Ayco associates have been instructed to reduce their non-essential business travel and limit exposure to large gatherings. Consideration for client needs and commitments will be taken into account and exceptions will be granted, as appropriate and in accordance with government recommendations.

Looking Forward

While the path of the virus cannot be predicted, nor its impact on workplace practices, the firm is confident in the industry-leading safeguards that have been implemented. As the situation continues to evolve, additional updates will be shared.


Tara Ryan
Senior Vice President, Brand Strategy & Communications