How I Got Here

I completed my associate's degree at Hudson Valley Community College. I was employed by a temporary agency that placed me at Ayco to assist with tax season. Thereafter, I was hired by Ayco to work in the Counseling practice in the New York Region.

What I Do

I work in the New York Region as an administrative assistant on a counseling team that consists of two other professionals: an account manager and a financial analyst. Our team works with approximately 70 clients throughout the Northeast. Working as a team with my account manager and financial analyst is essential to meeting our clients' needs and responding to their requests.

A Typical Day

I typically arrive at work at least 10-15 minutes early, which gets me ready for a prompt start at 8 a.m. I have a sense of ownership regarding my specific responsibilities and control over my daily routine.

I generally begin by reviewing, organizing and responding to new e-mails and voicemails. I prioritize my tasks and begin working on them immediately. Every day is interesting given the variety of daily responsibilities, which include answering the phones, typing letters to clients and memos to client files, dictation, filing, scheduling client meetings, making travel arrangements, reviewing expense reports and covering other teams' phones and work load when other assistants are out of the office. My role requires that I follow and implement company procedures and quality-control guidelines and time frames.

My Colleagues

When Ayco offered me the job, it was an easy decision as I enjoyed the work and the people. After seven years, I know I made the right decision. Ayco's culture is very family oriented. The care it shows associates is tremendous. I feel valued and was honored to receive the Associate of the Year Award for the New York Region in 2005.

Commitment To Clients

It is essential to the success of my team that I am organized and efficient and that I respond to client requests promptly. I enjoy building relationships and communicating with our clients and their assistants.